Frequently Asked Questions

Everything you need to know about your Totter and Tumble order.

What is your standard shipping timeframe?

We typically process and ship orders within 2-3 business days. Standard domestic shipping usually takes 5-7 business days depending on your location.

What is your return policy for fashion items?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please use our online portal to initiate your return label.

How do I ensure I choose the correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Do you offer international shipping?

Yes, Totter and Tumble LLC ships to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on the destination.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.

How should I care for my garments?

To maintain the quality of our fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions are located on the internal garment tag.